Support
Email support@bang9.dev · we usually reply within two days
I subscribed, but viva doesn't show it
Tap "Restore purchases" on the checkout screen. viva rereads your subscription from the store. Do the same on a new phone or after reinstalling. You won't be charged twice.
Cancelling my subscription
Cancel in your store settings: on iPhone, Settings → your name → Subscriptions; on Android, Play Store → Payments & subscriptions. You keep access until the period ends, and your saved snapshots stay viewable.
Do my photos go to a server?
No. Photos are looked through on your phone only. From your photos, only short words like "cafe" or "run" leave it, and turning off "Send words" in Settings stops even that. To improve the app we also count usage, like which screens were opened. Details in the Privacy Policy.
Deleting my data
On your phone: Settings → "Delete data on this phone". For hoops on our server, email support@bang9.dev.
Contact
winterlog studio · Business registration no. 577-24-02412 (Republic of Korea) · 5-12 Gwangmyeong-ro 347beon-gil, Jungwon-gu, Seongnam-si, Gyeonggi-do, Republic of Korea